Terms of Service
Island Hub Realty Support provides customer-support and administrative assistance for real estate-related enquiries, including through WhatsApp and automated technologies.
1. Automated and AI-Assisted Communications
Some responses may be generated or assisted by artificial intelligence or automated systems. These tools are intended to improve customer service and administrative efficiency but may occasionally produce incomplete, incorrect or outdated information.
2. Property Information
Property information is provided for informational purposes. Prices, availability, specifications, incentives, completion dates and other listing information may change without notice and should be independently confirmed before a financial or contractual commitment is made.
3. Property Recommendations
Property suggestions may be based on information and preferences supplied by the customer. Recommendations do not guarantee suitability for a customer's personal, legal, financial or investment circumstances.
4. Viewing Requests
Island Hub Realty Support may assist customers with requesting property viewings. A viewing request does not create a confirmed appointment until confirmation is provided through the appropriate authorized process.
5. Financing and Prequalification
Any financing-related information provided through the service is general information only and does not constitute mortgage approval, prequalification or financial advice. Eligibility and approval are determined by the relevant financial institution or authorized professional.
6. Documents and Images
Customers may voluntarily submit screenshots, photographs, prequalification documents or other files. Receipt or storage of a document does not mean it has been authenticated, verified or approved.
7. Google and Third-Party Services
Island Hub Realty Support may use third-party technology providers, including Google services and WhatsApp, to facilitate communications, maintain authorized business records, organize files and support administrative operations. Information processed through these integrations is handled in accordance with our Privacy Policy and, where applicable, the relevant third party's terms and privacy practices.
8. User Responsibilities
Users agree to provide information that is accurate to the best of their knowledge and to use the service only for lawful purposes. Users must not intentionally submit malicious content, impersonate another person, interfere with the service or attempt unauthorized access to systems.
9. Professional Advice
Island Hub Realty Support does not replace independent legal, financial, mortgage, tax, valuation, surveying or other regulated professional advice.
10. Service Availability
We aim to provide reliable customer support but do not guarantee uninterrupted or error-free availability. Interruptions may occur because of maintenance, telecommunications issues, third-party platform availability, technical failures or circumstances outside our reasonable control.
11. Privacy
Use of Island Hub Realty Support is also subject to our Privacy Policy.
12. Changes to These Terms
We may update these Terms periodically to reflect changes to our services, technology, operational practices, legal requirements or third-party integrations.
13. Contact
Questions regarding these Terms or Island Hub Realty Support may be directed to us through our published Island Hub Realty support channels.