Smarter WhatsApp support for real estate enquiries.
Island Hub Realty Support is a business support and automation service used by Island Hub Realty to assist customers through WhatsApp with property enquiries, viewing requests, customer follow-up and document management.
Purpose of the service
Customers interact with Island Hub Realty primarily through WhatsApp. Island Hub Realty Support helps authorized personnel manage property enquiries and related customer-service workflows efficiently and consistently.
Property enquiries
Assists with property information, customer preferences and follow-up on suitable listings.
Viewing requests
Helps collect viewing preferences and route requests to the appropriate team member for confirmation.
Document handling
Supports secure organization of customer-submitted images and documents used in real estate workflows.
How Google services are used
Island Hub Realty Support uses authorized Google services, including Google Sheets and Google Drive, for internal customer-service and administrative workflows.
Authorized workflows may record customer enquiries, maintain property and follow-up records, locate or create customer folders, and store customer-submitted documents. Google user data is not sold and is not used for advertising or unrelated marketing purposes.
Automated assistance with human follow-up
Some responses may be generated or assisted by automated technologies. Material information such as pricing, availability, financing, legal matters and transaction details should be independently confirmed where appropriate. Human follow-up is available for requests that require direct assistance.